Refund policy

Refund Policy

Thank you for shopping with Maira's All Essentials. We want you to feel confident in your purchase.

Returns
Due to the nature of skincare products, we only accept returns on unused, unopened items in their original packaging within 14 days of delivery.

Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on:

Opened or used products
Items damaged due to misuse
Products purchased on sale or clearance (if applicable)

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos. We will gladly offer a replacement or refund.

Allergic Reactions / Skin Sensitivity
We are not responsible for allergic reactions or skin irritation. Please review ingredients carefully and perform a patch test before use.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Order Cancellations
Orders can only be canceled within 12 hours of purchase. After this period, your order may already be processed and shipped.