Shipping policy

Thank you for shopping with us! We’re committed to delivering your favorite Asian skincare products quickly and safely.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times & Rates
Shipping times vary depending on your location:

Canada & USA: 5–10 business days
International: 7–15 business days

Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping on orders over a certain amount.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays
Please note that shipping delays can occasionally occur due to customs, weather, or high demand periods. We appreciate your patience.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We’ll work with the carrier to resolve the issue as quickly as possible.

Contact Us
If you have any questions about your order or shipping, feel free to contact us at mairasallessentials@yahoo.com.